Does this strategy hold up, or does it just look good on paper?
"We had a good team on paper. Unfortunately, the game was played on grass." - Brian Clough
Clough was talking about football, but the same idea carries straight into business. A strategy can look complete written down and then meet a world that does not behave the way the plan assumed.
Google Glass is a clear case. On paper the strategy looked futuristic - wearable computing, a screen in your eyeline, the future arriving early. The setting it walked into was the problem. People around the wearer worried about being filmed, wearing it in public felt awkward, the everyday purpose was never obvious, and the cost was steep for something nobody quite knew how to use. The plan was bold, but the world it entered was not ready to behave the way the plan needed - and the product was pulled.
Target Canada is a different version of the same thing. The growth strategy looked attractive - a well-loved brand expanding into a neighbouring market that already knew the name. What was not ready was everything supporting it: the supply chain, the inventory systems, the pricing, and the speed of the rollout. Shelves sat empty, prices frustrated shoppers, and the systems behind the scenes could not keep up. The strategy was fine in theory, but the operation beneath it was nowhere near able to deliver it - and within two years the whole Canadian venture was shut down.
Domino's is the useful counter-example, because the strategy did not have to be thrown out. Fast, convenient, delivery-led pizza was a sound idea. The first time round it did not go well - customers found the pizza itself disappointing, and no amount of speed or convenience made up for it. So Domino's did something unusual. It listened to that feedback, admitted publicly that the product was the problem, rebuilt the recipe, and relaunched it. Once the reality matched the promise, the same strategy had something far stronger to stand on.
So the pattern is straightforward. Strategies come undone when the world they enter is different from the world the plan assumed.
⚡ Viability starts where the presentation stops.
A plan proves itself on the slide. A strategy has to prove itself in conditions it does not control. Which is why the useful questions are the ones that test the strategy against reality rather than against its own internal logic:
Does the strategy need customers to behave differently from how they actually behave? Does it silently assume the operation is stronger than it is? Does the product experience actually back up the promise being made? Can the team carry the extra load the strategy creates? Will the market understand the value quickly enough to matter? And do the systems, the margins, the timing, and the trust genuinely support the move, or only support it on paper?
None of that means abandoning ambition. It means testing whether the strategy actually works in the real world it has to operate in, not just in the version of the world the plan describes.
⚡ Before you commit to the strategy, check the reality it goes into.
The plan may look good on paper. The decision still has to go and play on grass.
🚀 What to do next
If this feels familiar, start here:
👉 Run the Second Look Decision Diagnostic to check your decision
👉Read about checking business decisions
👉 📖 Read more on Second Look blog